EE SIM Only Deals

Can I get unlimited data with a EE SIM?

Yes, unlimited data with a EE SIM is available for 1 month (30 days), 12 month and 24 month contracts.

However, in accordance with the fair usage policy, you cannot use more than 600GB per month, as this is considered non-personal use. Furthermore, you cannot use more than 50GB per month when roaming internationally.

Can I use my EE SIM abroad?

You can roam in most countries with a EE SIM, however from 3rd March 2022, you may not be able to use your allowance for free within the EU.

If you have a EE SIM plan that allows you to select a free EE Smart Benefit, you can pick the Roam Abroad add-on, which will allow you to use your allowance for free within the EU, as if you were at home.

If you don't have access to EE Smart Benefits, or you have chosen a different Smart Benefit, you can either pay for the Roam Abroad add-on at £2 per day (charged automatically) or pay £10 per month (text ROAM ABROAD to 150).

For more information, see EE roaming.

Can I get 5G with a EE SIM?

Yes, all EE SIMs support 5G. However, you’ll need a 5G phone in order to enjoy the faster speeds.

You can check if you will receive 5G from your location by entering your postcode at EE’s coverage checker.

Currently, EE do not have any 5G agreements abroad, meaning you won’t be able to receive a 5G signal when roaming in another country, including within the EU.

EE has 5G in 160 towns and cities across the UK. Unlike other networks, EE only discloses these locations if the population is at least 10,000, meaning there are likely to be more than 160 5G locations.

1. Aberdeen
2. Aldershot
3. Aldridge
4. Alexandria
5. Altrincham
6. Ashford
7. Ashton-under-Lyne
8. Aylesbury
9. Ayr
10. Barnsley
11. Barrhead
12. Bath
13. Belfast
14. Belshill
15. Biggleswade
16. Birkenhead
17. Birmingham
18. Blackburn
19. Blackpool
20. Bolton
21. Borehamwood
22. Bransholme
23. Brentwood
24. Brighton
25. Bristol
26. Burton-upon-Trent
27. Bury
28. Cannock
29. Cardiff
30. Castleford
31. Castlereagh
32. Chatham
33. Chelmsford
34. Cheshunt
35. Chester
36. Chester-le-Street
37. Chesterfield
38. Chorley
39. Clevedon
40. Clifton (Notts)
41. Clydebank
42. Colchester
43. Coventry
44. Crawley
45. Cumbernauld
46. Dartford
47. Dinnington
48. Doncaster
49. Dudley
50. Dundee
51. Edinburgh
52. Epsom
53. Exeter
54. Gillingham
55. Glasgow
56. Grantham
57. Gravesend
58. Grays
59. Grimsby
60. Guildford
61. Halifax
62. Hamilton
63. Harlow
64. Harrogate
65. Hoddesdon
66. Huddersfield
67. Hull
68. Ilkeston
69. Inchinnan
70. Ipswich
71. Jarrow
72. Kimberley
73. Kingston-upon-Thames
74. Leamington Spa
75. Leeds
76. Leicester
77. Lichfield
78. Lincoln
79. Lisburn
80. Liverpool
81. London
82. Loughborough
83. Loughton
84. Maidstone
85. Manchester
86. Middlesbrough
87. Milnrow
88. Milton Keynes
89. Minster
90. Mirfield
91. Motherwell
92. Neath
93. Newcastle
94. Newton-le-Willows
95. North Shields
96. Northampton
97. Norwich
98. Nottingham
99. Nuneaton
100. Oldham
101. Oxford
102. Paignton
103. Paisley
104. Plymouth
105. Pontefract
106. Poole
107. Porthcawl
108. Portishead
109. Portsmouth
110. Potters Bar
111. Rickmansworth
112. Rochdale
113. Rochester
114. Romford
115. Rotherham
116. Rugeley (West Midlands)
117. Runcorn
118. Salford
119. Sheffield
120. Shipley
121. Solihull
122. South Shields
123. Southend-on-Sea
124. Southport
125. St Albans
126. Stafford
127. Staines-upon-Thames
128. Stevenage
129. Stirling
130. Stockport
131. Stockton-on-Tees
132. Stoke-on-Trent
133. Stratford-upon-Avon
134. Sunbury-on-Thames
135. Sunderland
136. Sutton Coldfield
137. Swadlincote
138. Swansea
139. Swindon
140. Swinton
141. Sydenham
142. Tamworth
143. Wakefield
144. Walsall
145. Waltham Abbey
146. Waltham Cross
147. Walton-on-Thames
148. Warwick
149. Washington
150. Watford
151. West Bromwich
152. Westhoughton
153. Weston-Super-Mare
154. Weybridge
155. Wickford
156. Widnes
157. Wigan
158. Wolverhampton
159. Worcester
160. York

Can I get an EE SIM if I have a bad credit rating?

If you have a bad credit rating, you may struggle to be accepted for a long term contract with EE, such as a 12 month or 24 month contract. However, you should be eligible for a EE 1 month SIM Only plan. 1 month plans are generally more expensive when compared to longer term contracts, so you will have to pay a slight premium.

EE 30 day SIMs

If you don’t want to be tied to a long contract, EE offer 1 month (30 day) rolling SIM contracts.

All EE 30 day SIMs come with unlimited minutes and texts, with data ranging from 1GB to unlimited.

You can cancel an EE 1 month SIM at any time you want. You can also change your plan to a lower or higher cost tariff whenever you like.

Do I need to unlock my phone to use an EE SIM?

If you bought your phone from EE, or it originally came with an EE SIM, then you shouldn’t need to unlock your phone in order to use an EE SIM.

Since December 2021, it is illegal for any network to sell a mobile phone that is locked to a specific network.

If you bought your phone before this date, it may be locked to your current network. If you’re unsure if your phone is unlocked, simply insert a SIM from a different network - if your phone is locked, an error message will be shown.

All providers must unlock your phone for free. You will need to contact your current network to do this. They will ask for your IMEI number, which you can obtain by dialing *#06# from your phone.

What size SIM cards can I get with EE?

EE offers all SIM cards sizes, including eSIMs. You will be sent a standard SIM card size, which will have cutouts to be broken down to a micro SIM or nano SIM. You can request a eSIM from EE if you have a phone which supports the technology.

1. Standard - the largest SIM card size, which is generally used with older non-smartphones. Newer phones are likely to use micro or nano SIMs.

2. Micro - Once considered a smaller replacement for standard SIMs, micro SIMs are less prevalent today, being replaced by the even smaller nano SIM. Older smartphones or budget phones may still use a micro SIM.

3. Nano - The smallest and most common SIM card size used in phones sold today. Used by the newer iPhones and Samsungs.

4. eSIM - A digital SIM card. eSIMs are still a new technology, and are not commonly used in the UK right now. However, EE do offer eSIMs for newer phones which support it, such as the Apple iPhone 15.

Can I switch from my current network to a EE SIM?

Yes, it’s easy to switch to EE. From your current network, text PAC to 65075 for free. You will receive a reply text within 5 minutes, which will contain your PAC code.

You will need to give this PAC code to EE. You can do this at the time of purchase, or by contacting EE after you have received your EE SIM card.

After you have given your PAC code to EE, they will begin the switch or your behalf, which normally takes 3 working days. Once the switch has completed, you will lose signal with your current network. When this happens, you can insert your EE SIM to complete the switching process.

For more information, see transferring your phone number to a new network.

Does EE have good coverage?

As the largest network in the UK, EE is consistently ranked the number one network for best coverage. EE have the most 4G and 5G locations across the country, and has been ranked first for 5G coverage 7 years in a row.

According to Ofcom, EE have the largest 4G geographic coverage at 85%, which is capable of reaching 99% of the population. Furthermore, EE added 4G to an extra 500 locations in the past year, and plan to upgrade their existing spectrum for better indoor reception.

EE claims to be the best network for 5G, with more phone masts than any other network. This equates to around 50% reachability of the population, and is continuously growing, with new locations always being added to the network.

You can use the EE coverage checker tool to see the signal you will receive from your postcode.

Is EE a fast network?

EE is the fastest network in the UK, and has been independently verified by multiple reports.

According to Opensignal’s recent report, EE is ranked first for a number of speed based metrics, including download speed and 4G / 5G availability.

The average download speed is 44 Mbps, which is almost double the competition, with Three in second place at 25.2 Mbps. Average upload speed is 9.8 Mbps, which also ranks first.

EE is also has the fastest 5G speeds, with an average 109.5 Mbps download speed and 12.5 Mbps upload speed.

How reliable is EE?

With the largest number of phone masts in the UK, EE is a very reliable network. Even if the nearest phone mast is suffering from an outage, there is likely to be another one close by, which your phone will automatically connect to.

The recent and most noteworthy EE outage occurred in early October 2021, where many people had issues with connectivity and signal reach. However, the outage was quickly resolved, with many customers not even aware of the outage.

Does EE have good customer service?

EE has great customer service, which is something you would expect from one of the most expensive networks in the UK.

All of EE’s call centres are within the UK and Ireland. They do not have call centres in other locations abroad.

EE’s help centres are open 7 days a week, from 8am to 10:30pm.

You can contact EE by phone for free:

• 150 from an EE mobile
• 0800 079 8586 from an EE landline
• 0800 956 6000 from all other numbers

They also have a live chat service, which you can access from their website.

If you have the EE app on your phone, you can talk to them directly from the app. The EE app is available for Android and iPhone.

In Ofcom’s September 2021 report, EE received an average of 1 complaint per 100,000 customers, which is joint lowest with Tesco Mobile.

EE Smart Benefits

With EE Smart Benefits, you can choose an extra perk at no additional cost, ranging from music to video games.

EE Smart Benefits are available with Smart, Full Works and All Rounder plans. These plans are available for phone contracts and SIM only contracts.

• Apple Music
• BT Sport
• Entertainment Data Pass
• Microsoft 365 Personal
• Netflix
• Roam Abroad Pass
• Xbox Game Pass Ultimate

You can change your EE Smart Benefit every 30 days.

To choose your EE Smart Benefit, text PICK to 150, or use the EE app.

You can only have one free Smart Benefit at a time. You can purchase an additional Smart Benefit as an EE add-on.

EE add-ons

If you’ve run out of allowances, or you’d like to purchase an additional Smart Benefit, you can purchase an EE add-on.

Depending on the type of add-on, they can either last for 7 days or 30 days. You can buy the same add-on multiple times if you run out of the add-on allowance within this period.

You can purchase an add-on by either logging on to My EE, using the EE app, sending a text or by calling 150 from your EE mobile.

EE Plans

On 17 August 2022, EE revamped their existing plans and introduced additional benefits.

Essentials plan

The new entry-level Essentials plan will be available from 17 August 2022, for SIM only, phones and connected devices. They will be the cheapest plans offered by EE.

As the cheapest plans offered by EE, they will have a 100Mbps speed limit. However, this is the approximate average speed you can expect from 5G with EE, so it shouldn’t be noticeable in most situations.

Essentials plans range from 1GB to unlimited data. They also include 6 month trials for Apple Music, Apple TV+, Apple Arcade and Apple News+, which is worth around £170.

All Rounder plan

Unlike the Essentials plan, the All Round plan doesn’t have a speed limit, for full 5G speeds up to 1Gbps. They don’t include any free trials for Apple services, however they do come with a single Smart Benefit, which is worth £15 per month.

Full Works plan

Full Works Plan includes 3 Smart Benefits and no speed restrictions. You don’t get an Apple One subscription, however you can use one of your Smart Benefits towards Apple Music.

FAQs