VOXI roaming - International & EU roaming with VOXI explained

By Adrian Vincent - 19 Jul 2022, 17:41 VOXI roaming - International roaming with VOXI explained

You can roam in most countries around the world with VOXI.

However, as a consequence of Britain leaving the EU, VOXI now charge for EU roaming.

In order to roam in the EU, you will have to purchase a VOXI European Roaming Pass, which will allow you to use your regular allowance, up to 20GB data per month.

For countries outside the EU, you may be able to purchase a VOXI Global Roaming Extra. You will be given a set amount of data, minutes and texts per month.

What’s the best VOXI SIM plan for roaming?

You can use our comparison tools to find the cheapest VOXI SIM Only deals. VOXI SIMs will work with all phones, including the latest Samsung Galaxy S22 and Apple iPhone 14.

VOXI EU roaming - after Brexit

Starting 23 June 2022, VOXI now charges for EU roaming.

In order to roam in the EU, you will have to purchase a VOXI European Roaming Pass, which will allow you to use your regular allowance.

Duration Cost
1 day £2
2 days £4
8 days £8
15 days £15

In accordance with the fair usage policy, you cannot use more than 20GB data per month.

If you exceed your regular allowance or the fair usage policy, you can purchase a Data Extra, which will work when roaming in the EU as long as you have a VOXI European Roaming Pass.

A VOXI European Roaming Pass will work within the following 50 European destinations:

  1. Aland Islands
  2. Austria
  3. Azores
  4. Balearic Islands
  5. Belgium
  6. Bulgaria
  7. Canary Islands
  8. Croatia
  9. Cyprus (excluding Northern Cyprus)
  10. Czech Republic
  11. Denmark
  12. Estonia
  13. Faroe Islands
  14. Finland
  15. France (inc. Corsica)
  16. French Guiana
  17. Germany
  18. Gibraltar
  19. Greece
  20. Guadeloupe
  21. Guernsey
  22. Hungary
  23. Iceland
  24. Italy
  25. Jersey
  26. Kosovo
  27. Latvia
  28. Liechtenstein
  29. Lithuania
  30. Luxembourg
  31. Madeira
  32. Malta
  33. Martinique
  34. Mayotte
  35. Monaco
  36. Netherlands
  37. Norway
  38. Poland
  39. Portugal
  40. Reunion
  41. Romania
  42. Saint Barthelemy
  43. Saint Martin
  44. San Marino
  45. Slovakia
  46. Slovenia
  47. Spain
  48. Sweden
  49. Switzerland
  50. Vatican City

Does VOXI have a fair usage policy when roaming?

VOXI roaming fair usage policy

If you're roaming in the EU with a VOXI European Roaming Pass, you cannot use more than 20GB per month of your regular data allowance.

If you go over this limit, you will need to purchase a Data Extra to continue using mobile data, or wait until the next month when your allowances reset. However, connecting to Wi-Fi for the internet will still work as normal.

In addition, you cannot roam for excessive periods, which is defined as 62 days or more within a four month period.

If you go over the 62 day limit, you will be sent a warning via text or email.

If you continue to roam 14 days after receiving a warning, you may be charged at a premium rate:

  • 3p per minute
  • 1p per text
  • £3.13 per GB

Will I be charged if I exceed my data allowance when roaming in the EU?

If you have a VOXI European Roaming Pass and you exceed your data allowance when roaming in the EU, or you go over the 20GB fair usage limit, you will not be charged.

However, your mobile data will stop working until your allowance resets at the start of the next month or you purchase a Data Extra.

VOXI do not have an out of plan rate for data when roaming in the EU. You must purchase a Data Extra for the current month in order to continue using mobile data.

Data Extra when roaming in the EU

VOXI Data Extra

If you have a VOXI Roaming European Pass, and you exceed data allowance when roaming in the EU, or you go over the 20GB fair usage limit, you must purchase a Data Extra to continue using mobile data.

A Data Extra costs £3 for 1GB data, and also works in the UK.

You have 30 days to use a Data Extra. Any remaining data after 30 days will be lost.

Once you have used your Data Extra allowance or it expires, you can immediately purchase another one. You can purchase multiple Data Extras in a single month.

You can purchase a Data Extra through your VOXI account.

Can I roam outside the EU with VOXI?

Yes, you can roam in most countries outside the EU with VOXI.

You can purchase a Global Roaming Extra for 8 or 15 days, which gives you a set amount of allowances that work in 73 countries.

If you don’t want a Global Roaming Extra, or the country you are visiting is not eligible for the Global Roaming Extra, you will be charged at an out of plan roaming rate (see VOXI zones below).

VOXI Global Roaming Extra

Within 73 international countries, you can purchase a Global Roaming Extra, which gives you a set amount of allowances for either 8 days or 15 days.

You can purchase a Global Roaming Extra via your VOXI account, before or during your visit to an eligible country. Once purchased, the Global Roaming Extra will instantly be activated.

If you exceed the set allowances, you will be charged at an out of plan rate for roaming, unless you purchase another Global Roaming Extra.

8 day Global Roaming Extra for £15

  • 100 minutes
  • 100 texts
  • 2GB data

15 day Global Roaming Extra for £25

  • 200 minutes
  • 200 texts
  • 4GB data

Global Roaming Extra countries

  1. Albania
  2. Anguilla
  3. Antigua and Barbuda
  4. Argentina
  5. Armenia
  6. Australia
  7. Bangladesh
  8. Bermuda
  9. Brazil
  10. Cambodia
  11. Canada
  12. Cayman Islands
  13. China
  14. Colombia
  15. Congo, Democratic Republic of
  16. Costa Rica
  17. Dominica
  18. Dominican Republic
  19. Ecuador
  20. Egypt
  21. El Salvador
  22. Fiji
  23. Georgia
  24. Ghana
  25. Grenada
  26. Guyana
  27. Haiti
  28. Honduras
  29. Hong Kong
  30. India
  31. Indonesia
  32. Israel
  33. Jamaica
  34. Japan
  35. Kazakhstan
  36. Lesotho
  37. Macedonia
  38. Malaysia
  39. Mexico
  40. Moldova
  41. Montenegro
  42. Montserrat
  43. Morocco
  44. Mozambique
  45. New Zealand
  46. Nicaragua
  47. Panama
  48. Papua New Guinea
  49. Paraguay
  50. Peru
  51. Philippines
  52. Puerto Rico
  53. Russia
  54. Samoa
  55. Serbia
  56. Singapore
  57. South Africa
  58. St Kitts & Nevis
  59. St Lucia
  60. St Vincent
  61. Suriname
  62. Taiwan
  63. Tanzania
  64. Thailand
  65. Trinidad and Tobago
  66. Turks and Caicos
  67. Ukraine
  68. United States of America
  69. Uruguay
  70. US Virgin Islands
  71. Vanuatu
  72. Vietnam
  73. Turkey

VOXI zones

VOXI zones

If you’re visiting a country outside the EU, you will be charged at an out of plan rate, which can be expensive.

Alternatively, if the country you are visiting is eligible, you can purchase a Global Roaming Extra (see above). However, if you go over your Global Roaming Extra allowances, you will be charged at the out of plan rate, unless you purchase another Global Roaming Extra.

The following tables shows the out of plan rates when roaming with VOXI. Countries are divided into zones, with different rates for each zone. Any charges shown for calls and texts are to phones within the country you are in or back to the UK.

Zone Data Make a call Receive a call Send a text Receive a text Send an MMS
Europe Zone (requires European Pass) Your allowance Free Free Free Free 55p / picture
Rest of World Zone 1 12p / MB 60p / min 36p / min 8p / text Free 55p / picture
Rest of World Zone 2 60p / MB £1.20 / min 72p / min 30p / text Free 66p / picture
Rest of World Zone 3 £1.80 / MB £2.40 / min £1.56 / min 60p / text Free 66p / picture
Rest of World Zone 4 £7.20 / MB £2.40 / min £1.80 / min 60p / text Free 66p / picture

VOXI Europe Zone

  1. Aland Islands
  2. Austria
  3. Azores
  4. Balearic Islands
  5. Belgium
  6. Bulgaria
  7. Canary Islands
  8. Croatia
  9. Cyprus (excluding Northern Cyprus)
  10. Czech Republic
  11. Denmark
  12. Estonia
  13. Faroe Islands
  14. Finland
  15. France (inc. Corsica)
  16. French Guiana
  17. Germany
  18. Gibraltar
  19. Greece
  20. Guadeloupe
  21. Guernsey
  22. Hungary
  23. Iceland
  24. Italy
  25. Jersey
  26. Kosovo
  27. Latvia
  28. Liechtenstein
  29. Lithuania
  30. Luxembourg
  31. Madeira
  32. Malta
  33. Martinique
  34. Mayotte
  35. Monaco
  36. Netherlands
  37. Norway
  38. Poland
  39. Portugal
  40. Reunion
  41. Romania
  42. Saint Barthelemy
  43. Saint Martin
  44. San Marino
  45. Slovakia
  46. Slovenia
  47. Spain
  48. Sweden
  49. Switzerland
  50. Vatican City

VOXI Rest of World Zone 1

  1. Afghanistan
  2. Albania
  3. Anguilla
  4. Antigua and Barbuda
  5. Argentina
  6. Armenia
  7. Aruba
  8. Australia
  9. Azerbaijan
  10. Bahamas
  11. Bahrain
  12. Bangladesh
  13. Barbados
  14. Benin
  15. Bermuda
  16. Bhutan
  17. Bonaire
  18. Bosnia and Herzegovina
  19. Botswana
  20. Brazil
  21. British Virgin Islands
  22. Burkina Faso
  23. Cambodia
  24. Cameroon
  25. Canada
  26. Cayman Islands
  27. Central African Republic
  28. Chad
  29. Chile
  30. China
  31. Colombia
  32. Congo, Democratic Republic of
  33. Congo, People’s Republic of
  34. Costa Rica
  35. Curacao
  36. Dominica
  37. Dominican Republic
  38. Ecuador
  39. Egypt
  40. El Salvador
  41. Fiji
  42. French Polynesia
  43. Gabon
  44. Georgia
  45. Ghana
  46. Grenada
  47. Guam
  48. Guatemala
  49. Guyana
  50. Haiti
  51. Honduras
  52. Hong Kong
  53. India
  54. Indonesia
  55. Iran
  56. Iraq
  57. Israel
  58. Ivory Coast
  59. Jamaica
  60. Japan
  61. Jordan
  62. Kazakhstan
  63. Kenya
  64. South Korea
  65. Kuwait
  66. Laos
  67. Lesotho
  68. Macau
  69. Macedonia
  70. Madagascar
  71. Malaysia
  72. Mexico
  73. Moldova
  74. Mongolia
  75. Montenegro
  76. Montserrat
  77. Morocco
  78. Mozambique
  79. Myanmar
  80. New Zealand
  81. Nicaragua
  82. Niger
  83. Nigeria
  84. Norway
  85. Oman
  86. Pakistan
  87. Palestine
  88. Panama
  89. Papua New Guinea
  90. Paraguay
  91. Peru
  92. Philippines
  93. Puerto Rico
  94. Qatar
  95. Russia
  96. Rwanda
  97. Saba (Netherlands Antilles)
  98. Samoa Western
  99. Saudi Arabia
  100. Serbia
  101. Seychelles
  102. Singapore
  103. Sint Eustatius (Netherland Antilles)
  104. Sint Maarten
  105. Solomon Islands
  106. South Africa
  107. South Sudan
  108. Sri Lanka
  109. St Kitts and Nevis
  110. St Lucia
  111. St Vincent
  112. Suriname
  113. Swaziland
  114. Taiwan
  115. Tajikistan
  116. Tanzania
  117. Thailand
  118. Togo
  119. Tonga
  120. Trinidad and Tobago
  121. Turkey
  122. Turks and Caicos
  123. Uganda
  124. Ukraine
  125. United Arab Emirates
  126. United States of America
  127. Uruguay
  128. US Virgin Islands
  129. Uzbekistan
  130. Vanuatu
  131. Venezuela
  132. Vietnam
  133. Yemen
  134. Zambia

VOXI Rest of World Zone 2

  1. Algeria
  2. American Samoa
  3. Belarus
  4. Bolivia
  5. Cape Verde
  6. Gambia
  7. Guinea
  8. Guinea-Bissau
  9. Kyrgyzstan
  10. Liberia
  11. Malawi
  12. Mauritania
  13. Mauritius
  14. Namibia
  15. Senegal
  16. Sierra Leone
  17. Zimbabwe

VOXI Rest of World Zone 3

  1. Andorra
  2. Burundi
  3. Libya
  4. Mali
  5. Nepal
  6. Sao Tome And Principe

VOXI Rest of World Zone 4

  1. Angola
  2. Ascension Islands
  3. Belize
  4. Comoros
  5. Cook Islands
  6. Cuba
  7. Djibouti
  8. Equatorial Guinea
  9. Ethiopia
  10. Falkland Islands
  11. Greenland
  12. Lebanon
  13. Maldives
  14. New Caledonia
  15. Saint Helena
  16. Somalia
  17. Syria
  18. Timor Leste
  19. Turkmenistan

Are there any countries where I cannot roam with VOXI?

There are 14 countries where VOXI will not work.

  1. Ascension Islands
  2. Comoros
  3. Cook Islands
  4. Cuba
  5. Ethiopia
  6. Falkland Islands
  7. Lebanon
  8. Maldives
  9. Montenegro
  10. New Caledonia
  11. Niger
  12. Somalia
  13. Syria
  14. Timor Leste

FAQs

Will Endless Social Media work when roaming?

No, Endless Social Media only works in the UK, and will not work in the EU or other countries.

Can I roam for free in the EU with VOXI?

No, you must purchase a VOXI Roaming European Pass in order to roam in the EU and use your regular allowance.

Duration Cost
1 day £2
2 days £4
8 days £8
15 days £15

How can I setup my phone to roam with VOXI?

Before roaming with VOXI, you must enable roaming in your phone’s settings.

For Android users:

  1. Go to Settings
  2. Go to Connections -> Mobile networks -> Roaming
  3. Enable Data roaming

For iPhone users:

  1. Go to Settings
  2. Go to Mobile data -> Mobile Data Options
  3. Enable Data Roaming

Will I be charged if I go over my allowance when roaming with VOXI?

If you're in an EU country, you won't be charged if you go over your data allowance, however your mobile internet will stop working until your next billing month or you purchase a Data Extra.

For all countries outside the EU, you cannot use your allowance. Instead, you will be charged at an out of plan rate.

Does VOXI have a fair usage policy when roaming in the EU?

Yes, you cannot use more than 20GB per month when roaming in the EU with VOXI. If you go over this limit, you can purchase a Data Extra or wait until the next month when your allowances will reset.

Can I tether to another device when roaming with VOXI?

Yes, you can tether to as many devices as you like when roaming with VOXI. Any data allowances and limitations with your plan will be the same when tethering.

Can I get 5G when roaming with VOXI?

No, 5G with VOXI only works in the UK, and does not work in other countries.