VOXI roaming explained for international & EU countries

You can roam in most countries around the world with VOXI.

However, as a consequence of Britain leaving the EU, VOXI now charge for EU roaming.

In order to roam in the EU, you will have to purchase a VOXI European Roaming Pass (from £2.25 per day), which will allow you to use your regular allowance, up to 20GB data per month.

For countries outside the EU, you may be able to purchase a VOXI Global Roaming Extra. You will be given a set amount of data, minutes and texts per month.

What’s the best VOXI SIM plan for roaming?

You can use our comparison tools to find the cheapest VOXI SIM Only deals. VOXI SIMs will work with all phones, including the latest Samsung Galaxy S24 and Apple iPhone 15.

VOXI EU roaming - after Brexit

Since 23 June 2022, VOXI no longer offers free EU roaming (Republic of Ireland, Isle of Man, Iceland and Norway will continue to have free roaming, however).

Instead, you will have to purchase a VOXI European Roaming Pass, which will allow you to use your regular allowance in 47 European destinations for a set duration, as shown in the table below:

15 days is the maximum length for a European Roaming Pass, however if you're planning on going on holiday from longer than 15 days, you can purchase another European Roaming Pass after it expires.

In accordance with the fair usage policy, if your regular VOXI allowance has more than 20GB data, you cannot use more than 20GB data per month with a European Roaming Pass.

If you exceed your regular allowance or the 20GB limit, you can purchase a Data Extra (£3 for 1GB), which will work when roaming in the EU as long as you continue to have a European Roaming Pass enabled.

A European Roaming Pass will start from the moment you purchase one, and not from when it's first used in an EU destination.

The following 47 European destinations are eligible for the European Roaming Pass:

1. Åland Islands
2. Austria
3. Azores
4. Balearic Islands
5. Belgium
6. Bulgaria
7. Canary Islands
8. Croatia
9. Cyprus (excluding Northern Cyprus)
10. Czech Republic
11. Denmark
12. Estonia
13. Faroe Islands
14. Finland
15. France (in Corsica)
16. French Guiana
17. Germany
18. Gibraltar
19. Greece
20. Guadeloupe
21. Guernsey
22. Hungary
23. Italy
24. Jersey
25. Latvia
26. Liechtenstein
27. Lithuania
28. Luxembourg
29. Madeira
30. Malta
31. Martinique
32. Mayotte
33. Monaco
34. Netherlands
35. Poland
36. Portugal
37. Reunion
38. Romania
39. Saint Barthélemy
40. Saint Martin
41. San Marino
42. Slovakia
43. Slovenia
44. Spain
45. Sweden
46. Switzerland
47. Vatican City

Does VOXI have a fair usage policy when roaming?

If you're roaming in the EU with a VOXI European Roaming Pass, you cannot use more than 20GB per month of your regular data allowance.

If you go over this limit, you will need to purchase a Data Extra (£3 for 1GB) to continue using mobile data, or wait until the next month when your allowances reset. However, connecting to Wi-Fi for the internet will still work as normal.

In addition, you cannot roam for excessive periods within the EU, which is defined as 62 days or more within a 4 month period.

If you go over the 62 day limit, you will be sent a warning via text or email.

If you continue to roam in the EU 14 days after receiving a warning, you may be charged at a premium rate for further usage (your account must be topped up with credit):

• 3p per minute
• 1p per text
• £3.13 per GB

Will I be charged if I exceed my data allowance when roaming in the EU?

If you have a VOXI European Roaming Pass and you exceed your data allowance when roaming in the EU, or you go over the 20GB fair usage limit, you will not be charged.

However, your mobile data will stop working until your allowance resets at the start of the next month, or you purchase a Data Extra.

VOXI do not have an out of plan rate for data when roaming in the EU. You must purchase a Data Extra for the current month in order to continue using mobile data.

Data Extra when roaming in the EU

If you have a VOXI European Roaming Pass, and you exceed data allowance when roaming in the EU, or you go over the 20GB fair usage limit, you must purchase a Data Extra to continue using mobile data.

A Data Extra costs £3 for 1GB, and also works in the UK.

You have 30 days to use a Data Extra. Any remaining data after 30 days will be lost.

Once you have used your Data Extra allowance or it expires, you can immediately purchase another one. You can purchase multiple Data Extras in a single month or day.

Note that a Data Extra will only work in the EU as long as you also have a European Roaming Pass.

You can purchase a Data Extra through your VOXI account.

Can I roam outside the EU with VOXI?

Yes, you can roam in most countries outside the EU with VOXI.

You can purchase a Global Roaming Extra for 8 or 15 days, which gives you a set amount of allowances that can be used in 73 countries.

If you don’t want a Global Roaming Extra, or the country you are visiting is not eligible for the Global Roaming Extra, you will be charged at an out of plan roaming rate (see VOXI zones below).

VOXI Global Roaming Extra

Within 73 international countries, you can purchase a Global Roaming Extra, which gives you a set amount of allowances for data, minutes and texts, for either 8 days or 15 days.

You can purchase a Global Roaming Extra via your VOXI account, before or during your visit to an eligible country. Once purchased, the Global Roaming Extra will instantly be activated.

If you exceed the set allowances, you will be charged at an out of plan rate for roaming, unless you purchase another Global Roaming Extra. You can purchase multiple Global Roaming Extras per day or month - there are no limits.

Any calls you receive will be deducted from your minute allowances set by the Global Roaming Extra. You can use the allowances from the Global Roaming Extra to call and text back to the UK, as well as within the country you are currently in. You cannot call or text from one country to another - instead, you will be charged at an out of plan rate for this.

8 day Global Roaming Extra for £15

• 100 minutes
• 100 texts
• 2GB data

15 day Global Roaming Extra for £25

• 200 minutes
• 200 texts
• 4GB data

Global Roaming Extra countries

1. Albania
2. Anguilla
3. Antigua and Barbuda
4. Argentina
5. Armenia
6. Australia
7. Bangladesh
8. Bermuda
9. Brazil
10. Cambodia
11. Canada
12. Cayman Islands
13. China
14. Colombia
15. Congo, Democratic Republic of
16. Costa Rica
17. Dominica
18. Dominican Republic
19. Ecuador
20. Egypt
21. El Salvador
22. Fiji
23. Georgia
24. Ghana
25. Grenada
26. Guyana
27. Haiti
28. Honduras
29. Hong Kong
30. India
31. Indonesia
32. Israel
33. Jamaica
34. Japan
35. Kazakhstan
36. Lesotho
37. Macedonia
38. Malaysia
39. Mexico
40. Moldova
41. Montenegro
42. Montserrat
43. Morocco
44. Mozambique
45. New Zealand
46. Nicaragua
47. Panama
48. Papua New Guinea
49. Paraguay
50. Peru
51. Philippines
52. Puerto Rico
53. Russia
54. Samoa
55. Serbia
56. Singapore
57. South Africa
58. St Kitts & Nevis
59. St Lucia
60. St Vincent
61. Suriname
62. Taiwan
63. Tanzania
64. Thailand
65. Trinidad and Tobago
66. Turks and Caicos
67. Ukraine
68. United States of America
69. Uruguay
70. US Virgin Islands
71. Vanuatu
72. Vietnam
73. Turkey

VOXI zones

If you’re visiting a country outside the EU, you will be charged at an out of plan rate, which can be expensive.

Alternatively, if the country you are visiting is eligible, you can purchase a Global Roaming Extra (see above). However, if you go over your Global Roaming Extra allowances, you will be charged at the out of plan rate, unless you purchase another Global Roaming Extra.

The following tables shows the out of plan rates when roaming with VOXI. Countries are grouped into zones, with different rates for each zone.

Any charges shown for calls and texts are to phones within the country you are in or back to the UK.

VOXI Zone A

• Republic of Ireland
• Isle of Man
• Iceland
• Norway

VOXI Europe Zone

1. Åland Islands
2. Austria
3. Azores
4. Balearic Islands
5. Belgium
6. Bulgaria
7. Canary Islands
8. Croatia
9. Cyprus (excluding Northern Cyprus)
10. Czech Republic
11. Denmark
12. Estonia
13. Faroe Islands
14. Finland
15. France (in Corsica)
16. French Guiana
17. Germany
18. Gibraltar
19. Greece
20. Guadeloupe
21. Guernsey
22. Hungary
23. Italy
24. Jersey
25. Latvia
26. Liechtenstein
27. Lithuania
28. Luxembourg
29. Madeira
30. Malta
31. Martinique
32. Mayotte
33. Monaco
34. Netherlands
35. Poland
36. Portugal
37. Reunion
38. Romania
39. Saint Barthélemy
40. Saint Martin
41. San Marino
42. Slovakia
43. Slovenia
44. Spain
45. Sweden
46. Switzerland
47. Vatican City

VOXI Rest of World Zone 1

1. Afghanistan
2. Albania
3. Anguilla
4. Antigua and Barbuda
5. Argentina
6. Armenia
7. Aruba
8. Australia
9. Azerbaijan
10. Bahamas
11. Bahrain
12. Bangladesh
13. Barbados
14. Benin
15. Bermuda
16. Bhutan
17. Bonaire
18. Bosnia and Herzegovina
19. Botswana
20. Brazil
21. British Virgin Islands
22. Burkina Faso
23. Cambodia
24. Cameroon
25. Canada
26. Cayman Islands
27. Central African Republic
28. Chad
29. Chile
30. China
31. Colombia
32. Congo, Democratic Republic of
33. Congo, People’s Republic of
34. Costa Rica
35. Curacao
36. Dominica
37. Dominican Republic
38. Ecuador
39. Egypt
40. El Salvador
41. Fiji
42. French Polynesia
43. Gabon
44. Georgia
45. Ghana
46. Grenada
47. Guam
48. Guatemala
49. Guyana
50. Haiti
51. Honduras
52. Hong Kong
53. India
54. Indonesia
55. Iran
56. Iraq
57. Israel
58. Ivory coast
59. Jamaica
60. Japan
61. Jordan
62. Kazakhstan
63. Kenya
64. Kuwait
65. Laos
66. Lesotho
67. Macau
68. Macedonia
69. Madagascar
70. Malaysia
71. Mexico
72. Moldova
73. Mongolia
74. Montenegro
75. Montserrat
76. Morocco
77. Mozambique
78. Myanmar
79. New Zealand
80. Nicaragua
81. Niger
82. Nigeria
83. Oman
84. Palestine
85. Pakistan
86. Panama
87. Papua New Guinea
88. Paraguay
89. Peru
90. Philippines
91. Puerto Rico
92. Qatar
93. Russia
94. Rwanda
95. Saba (Netherlands Antilles)
96. Samoa Western
97. Saudi Arabia
98. Serbia
99. Seychelles
100. Singapore
101. Sint Eustatius (Netherland Antilles)
102. Sint Maarten
103. Solomon Islands
104. South Africa
105. South Korea
106. South Sudan
107. Spain Europe Zone
108. Sri Lanka
109. St Kitts and Nevis
110. St Lucia
111. St Vincent
112. Suriname
113. Swaziland
114. Taiwan
115. Tajikistan
116. Tanzania
117. Thailand
118. Togo
119. Tonga
120. Trinidad and Tobago
121. Turkey
122. Turks and Caicos
123. Uganda
124. Ukraine
125. United Arab Emirates
126. United States of America
127. Uruguay
128. US Virgin Islands
129. Uzbekistan
130. Vanuata
131. Venezuela
132. Vietnam
133. Yemen
134. Zambia

VOXI Rest of World Zone 2

1. Algeria
2. American Samoa
3. Belarus
4. Bolivia
5. Cape Verde
6. Gambia
7. Guinea
8. Guinea-Bissau
9. Kyrgyzstan
10. Liberia
11. Malawi
12. Maldives
13. Mauritania
14. Mauritius
15. Namibia
16. Senegal
17. Sierra Leone
18. Zimbabwe

VOXI Rest of World Zone 3

1. Andorra
2. Burundi
3. Libya
4. Mali
5. Nepal
6. Sao Tome And Principe
7. Tunisia

VOXI Rest of World Zone 4

1. Angola
2. Ascension Islands
3. Belize
4. Comoros
5. Cook Islands
6. Cuba
7. Djibouti
8. Equatorial Guinea
9. Ethiopia
10. Falkland Islands
11. Greenland
12. Lebanon
13. New Caledonia
14. Saint Helena
15. Somalia
16. Syria
17. Timor Leste
18. Turkmenistan

Are there any countries where I cannot roam with VOXI?

There are 14 countries where VOXI will not work.

1. Ascension Islands
2. Comoros
3. Cook Islands
4. Cuba
5. Ethiopia
6. Falkland Islands
7. Lebanon
8. Maldives
9. Montenegro
10. New Caledonia
11. Niger
12. Somalia
13. Syria
14. Timor Leste

FAQs