VOXI roaming explained for international & EU countries

By Adrian Vincent - 30 Oct 2023, 18:26 VOXI roaming - International roaming with VOXI explained

You can roam in most countries around the world with VOXI.

However, as a consequence of Britain leaving the EU, VOXI now charge for EU roaming.

In order to roam in the EU, you will have to purchase a VOXI European Roaming Pass (from £2.25 per day), which will allow you to use your regular allowance, up to 20GB data per month.

For countries outside the EU, you may be able to purchase a VOXI Global Roaming Extra. You will be given a set amount of data, minutes and texts per month.

What’s the best VOXI SIM plan for roaming?

You can use our comparison tools to find the cheapest VOXI SIM Only deals. VOXI SIMs will work with all phones, including the latest Samsung Galaxy S24 and Apple iPhone 16.

VOXI EU roaming - after Brexit

Since 23 June 2022, VOXI no longer offers free EU roaming (Republic of Ireland, Isle of Man, Iceland and Norway will continue to have free roaming, however).

Instead, you will have to purchase a VOXI European Roaming Pass, which will allow you to use your regular allowance in 47 European destinations for a set duration, as shown in the table below:

Duration Cost
1 day £2.25
2 days £4
8 days £10
15 days £15

15 days is the maximum length for a European Roaming Pass, however if you're planning on going on holiday from longer than 15 days, you can purchase another European Roaming Pass after it expires.

In accordance with the fair usage policy, if your regular VOXI allowance has more than 20GB data, you cannot use more than 20GB data per month with a European Roaming Pass.

If you exceed your regular allowance or the 20GB limit, you can purchase a Data Extra (£3 for 1GB), which will work when roaming in the EU as long as you continue to have a European Roaming Pass enabled.

A European Roaming Pass will start from the moment you purchase one, and not from when it's first used in an EU destination.

The following 47 European destinations are eligible for the European Roaming Pass:

  1. Åland Islands
  2. Austria
  3. Azores
  4. Balearic Islands
  5. Belgium
  6. Bulgaria
  7. Canary Islands
  8. Croatia
  9. Cyprus (excluding Northern Cyprus)
  10. Czech Republic
  11. Denmark
  12. Estonia
  13. Faroe Islands
  14. Finland
  15. France (in Corsica)
  16. French Guiana
  17. Germany
  18. Gibraltar
  19. Greece
  20. Guadeloupe
  21. Guernsey
  22. Hungary
  23. Italy
  24. Jersey
  25. Latvia
  26. Liechtenstein
  27. Lithuania
  28. Luxembourg
  29. Madeira
  30. Malta
  31. Martinique
  32. Mayotte
  33. Monaco
  34. Netherlands
  35. Poland
  36. Portugal
  37. Reunion
  38. Romania
  39. Saint Barthélemy
  40. Saint Martin
  41. San Marino
  42. Slovakia
  43. Slovenia
  44. Spain
  45. Sweden
  46. Switzerland
  47. Vatican City

Does VOXI have a fair usage policy when roaming?

VOXI roaming fair usage policy

If you're roaming in the EU with a VOXI European Roaming Pass, you cannot use more than 20GB per month of your regular data allowance.

If you go over this limit, you will need to purchase a Data Extra (£3 for 1GB) to continue using mobile data, or wait until the next month when your allowances reset. However, connecting to Wi-Fi for the internet will still work as normal.

In addition, you cannot roam for excessive periods within the EU, which is defined as 62 days or more within a 4 month period.

If you go over the 62 day limit, you will be sent a warning via text or email.

If you continue to roam in the EU 14 days after receiving a warning, you may be charged at a premium rate for further usage (your account must be topped up with credit):

  • 3p per minute
  • 1p per text
  • £3.13 per GB

Will I be charged if I exceed my data allowance when roaming in the EU?

If you have a VOXI European Roaming Pass and you exceed your data allowance when roaming in the EU, or you go over the 20GB fair usage limit, you will not be charged.

However, your mobile data will stop working until your allowance resets at the start of the next month, or you purchase a Data Extra.

VOXI do not have an out of plan rate for data when roaming in the EU. You must purchase a Data Extra for the current month in order to continue using mobile data.

Data Extra when roaming in the EU

VOXI Data Extra

If you have a VOXI European Roaming Pass, and you exceed data allowance when roaming in the EU, or you go over the 20GB fair usage limit, you must purchase a Data Extra to continue using mobile data.

A Data Extra costs £3 for 1GB, and also works in the UK.

You have 30 days to use a Data Extra. Any remaining data after 30 days will be lost.

Once you have used your Data Extra allowance or it expires, you can immediately purchase another one. You can purchase multiple Data Extras in a single month or day.

Note that a Data Extra will only work in the EU as long as you also have a European Roaming Pass.

You can purchase a Data Extra through your VOXI account.

Can I roam outside the EU with VOXI?

Yes, you can roam in most countries outside the EU with VOXI.

You can purchase a Global Roaming Extra for 8 or 15 days, which gives you a set amount of allowances that can be used in 73 countries.

If you don’t want a Global Roaming Extra, or the country you are visiting is not eligible for the Global Roaming Extra, you will be charged at an out of plan roaming rate (see VOXI zones below).

VOXI Global Roaming Extra

Within 73 international countries, you can purchase a Global Roaming Extra, which gives you a set amount of allowances for data, minutes and texts, for either 8 days or 15 days.

You can purchase a Global Roaming Extra via your VOXI account, before or during your visit to an eligible country. Once purchased, the Global Roaming Extra will instantly be activated.

If you exceed the set allowances, you will be charged at an out of plan rate for roaming, unless you purchase another Global Roaming Extra. You can purchase multiple Global Roaming Extras per day or month - there are no limits.

Any calls you receive will be deducted from your minute allowances set by the Global Roaming Extra. You can use the allowances from the Global Roaming Extra to call and text back to the UK, as well as within the country you are currently in. You cannot call or text from one country to another - instead, you will be charged at an out of plan rate for this.

8 day Global Roaming Extra for £15

  • 100 minutes
  • 100 texts
  • 2GB data

15 day Global Roaming Extra for £25

  • 200 minutes
  • 200 texts
  • 4GB data

Global Roaming Extra countries

  1. Albania
  2. Anguilla
  3. Antigua and Barbuda
  4. Argentina
  5. Armenia
  6. Australia
  7. Bangladesh
  8. Bermuda
  9. Brazil
  10. Cambodia
  11. Canada
  12. Cayman Islands
  13. China
  14. Colombia
  15. Congo, Democratic Republic of
  16. Costa Rica
  17. Dominica
  18. Dominican Republic
  19. Ecuador
  20. Egypt
  21. El Salvador
  22. Fiji
  23. Georgia
  24. Ghana
  25. Grenada
  26. Guyana
  27. Haiti
  28. Honduras
  29. Hong Kong
  30. India
  31. Indonesia
  32. Israel
  33. Jamaica
  34. Japan
  35. Kazakhstan
  36. Lesotho
  37. Macedonia
  38. Malaysia
  39. Mexico
  40. Moldova
  41. Montenegro
  42. Montserrat
  43. Morocco
  44. Mozambique
  45. New Zealand
  46. Nicaragua
  47. Panama
  48. Papua New Guinea
  49. Paraguay
  50. Peru
  51. Philippines
  52. Puerto Rico
  53. Russia
  54. Samoa
  55. Serbia
  56. Singapore
  57. South Africa
  58. St Kitts & Nevis
  59. St Lucia
  60. St Vincent
  61. Suriname
  62. Taiwan
  63. Tanzania
  64. Thailand
  65. Trinidad and Tobago
  66. Turks and Caicos
  67. Ukraine
  68. United States of America
  69. Uruguay
  70. US Virgin Islands
  71. Vanuatu
  72. Vietnam
  73. Turkey

VOXI zones

VOXI zones

If you’re visiting a country outside the EU, you will be charged at an out of plan rate, which can be expensive.

Alternatively, if the country you are visiting is eligible, you can purchase a Global Roaming Extra (see above). However, if you go over your Global Roaming Extra allowances, you will be charged at the out of plan rate, unless you purchase another Global Roaming Extra.

The following tables shows the out of plan rates when roaming with VOXI. Countries are grouped into zones, with different rates for each zone.

Any charges shown for calls and texts are to phones within the country you are in or back to the UK.

Zone Data Make a call Receive a call Send a text Receive a text Send an MMS
Zone A Your allowance up to 20GB Free Free Free Free 55p / picture
Europe Zone Requires European Roaming Pass Requires European Roaming Pass Free Requires European Roaming Pass Free 55p / picture
Rest of World Zone 1 60p / MB 60p / min 8p / min 60p / text Free 12p / picture
Rest of World Zone 2 60p / MB £1.20 / min 36p / min 30p / text Free 66p / picture
Rest of World Zone 3 £1.20 / MB £2.40 / min 72p / min 60p / text Free 66p / picture
Rest of World Zone 4 £1.20 / MB £2.40 / min £1.56 / min 60p / text Free 66p / picture
Airlines £7.20 / MB £2.40 / min £1.80 / min 60p / text Free 66p / picture

VOXI Zone A

  • Republic of Ireland
  • Isle of Man
  • Iceland
  • Norway

VOXI Europe Zone

  1. Åland Islands
  2. Austria
  3. Azores
  4. Balearic Islands
  5. Belgium
  6. Bulgaria
  7. Canary Islands
  8. Croatia
  9. Cyprus (excluding Northern Cyprus)
  10. Czech Republic
  11. Denmark
  12. Estonia
  13. Faroe Islands
  14. Finland
  15. France (in Corsica)
  16. French Guiana
  17. Germany
  18. Gibraltar
  19. Greece
  20. Guadeloupe
  21. Guernsey
  22. Hungary
  23. Italy
  24. Jersey
  25. Latvia
  26. Liechtenstein
  27. Lithuania
  28. Luxembourg
  29. Madeira
  30. Malta
  31. Martinique
  32. Mayotte
  33. Monaco
  34. Netherlands
  35. Poland
  36. Portugal
  37. Reunion
  38. Romania
  39. Saint Barthélemy
  40. Saint Martin
  41. San Marino
  42. Slovakia
  43. Slovenia
  44. Spain
  45. Sweden
  46. Switzerland
  47. Vatican City

VOXI Rest of World Zone 1

  1. Afghanistan
  2. Albania
  3. Anguilla
  4. Antigua and Barbuda
  5. Argentina
  6. Armenia
  7. Aruba
  8. Australia
  9. Azerbaijan
  10. Bahamas
  11. Bahrain
  12. Bangladesh
  13. Barbados
  14. Benin
  15. Bermuda
  16. Bhutan
  17. Bonaire
  18. Bosnia and Herzegovina
  19. Botswana
  20. Brazil
  21. British Virgin Islands
  22. Burkina Faso
  23. Cambodia
  24. Cameroon
  25. Canada
  26. Cayman Islands
  27. Central African Republic
  28. Chad
  29. Chile
  30. China
  31. Colombia
  32. Congo, Democratic Republic of
  33. Congo, People’s Republic of
  34. Costa Rica
  35. Curacao
  36. Dominica
  37. Dominican Republic
  38. Ecuador
  39. Egypt
  40. El Salvador
  41. Fiji
  42. French Polynesia
  43. Gabon
  44. Georgia
  45. Ghana
  46. Grenada
  47. Guam
  48. Guatemala
  49. Guyana
  50. Haiti
  51. Honduras
  52. Hong Kong
  53. India
  54. Indonesia
  55. Iran
  56. Iraq
  57. Israel
  58. Ivory coast
  59. Jamaica
  60. Japan
  61. Jordan
  62. Kazakhstan
  63. Kenya
  64. Kuwait
  65. Laos
  66. Lesotho
  67. Macau
  68. Macedonia
  69. Madagascar
  70. Malaysia
  71. Mexico
  72. Moldova
  73. Mongolia
  74. Montenegro
  75. Montserrat
  76. Morocco
  77. Mozambique
  78. Myanmar
  79. New Zealand
  80. Nicaragua
  81. Niger
  82. Nigeria
  83. Oman
  84. Palestine
  85. Pakistan
  86. Panama
  87. Papua New Guinea
  88. Paraguay
  89. Peru
  90. Philippines
  91. Puerto Rico
  92. Qatar
  93. Russia
  94. Rwanda
  95. Saba (Netherlands Antilles)
  96. Samoa Western
  97. Saudi Arabia
  98. Serbia
  99. Seychelles
  100. Singapore
  101. Sint Eustatius (Netherland Antilles)
  102. Sint Maarten
  103. Solomon Islands
  104. South Africa
  105. South Korea
  106. South Sudan
  107. Spain Europe Zone
  108. Sri Lanka
  109. St Kitts and Nevis
  110. St Lucia
  111. St Vincent
  112. Suriname
  113. Swaziland
  114. Taiwan
  115. Tajikistan
  116. Tanzania
  117. Thailand
  118. Togo
  119. Tonga
  120. Trinidad and Tobago
  121. Turkey
  122. Turks and Caicos
  123. Uganda
  124. Ukraine
  125. United Arab Emirates
  126. United States of America
  127. Uruguay
  128. US Virgin Islands
  129. Uzbekistan
  130. Vanuata
  131. Venezuela
  132. Vietnam
  133. Yemen
  134. Zambia

VOXI Rest of World Zone 2

  1. Algeria
  2. American Samoa
  3. Belarus
  4. Bolivia
  5. Cape Verde
  6. Gambia
  7. Guinea
  8. Guinea-Bissau
  9. Kyrgyzstan
  10. Liberia
  11. Malawi
  12. Maldives
  13. Mauritania
  14. Mauritius
  15. Namibia
  16. Senegal
  17. Sierra Leone
  18. Zimbabwe

VOXI Rest of World Zone 3

  1. Andorra
  2. Burundi
  3. Libya
  4. Mali
  5. Nepal
  6. Sao Tome And Principe
  7. Tunisia

VOXI Rest of World Zone 4

  1. Angola
  2. Ascension Islands
  3. Belize
  4. Comoros
  5. Cook Islands
  6. Cuba
  7. Djibouti
  8. Equatorial Guinea
  9. Ethiopia
  10. Falkland Islands
  11. Greenland
  12. Lebanon
  13. New Caledonia
  14. Saint Helena
  15. Somalia
  16. Syria
  17. Timor Leste
  18. Turkmenistan

Are there any countries where I cannot roam with VOXI?

There are 14 countries where VOXI will not work.

  1. Ascension Islands
  2. Comoros
  3. Cook Islands
  4. Cuba
  5. Ethiopia
  6. Falkland Islands
  7. Lebanon
  8. Maldives
  9. Montenegro
  10. New Caledonia
  11. Niger
  12. Somalia
  13. Syria
  14. Timor Leste

FAQs

Will Endless Social Media work when roaming?

No, Endless Social Media only works in the UK, and will not work in the EU or other countries.

Can I roam for free in the EU with VOXI?

No, you must purchase a VOXI European Roaming Pass in order to roam in the EU and use your regular allowance.

Duration Cost
1 day £2.25
2 days £4
8 days £10
15 days £15

How can I setup my phone to roam with VOXI?

Before roaming with VOXI, you must enable roaming in your phone’s settings.

For Android users:

  1. Go to Settings
  2. Go to Connections -> Mobile networks -> Roaming
  3. Enable Data roaming

For iPhone users:

  1. Go to Settings
  2. Go to Mobile data -> Mobile Data Options
  3. Enable Data Roaming

Will I be charged if I go over my allowance when roaming with VOXI?

If you're in an EU country, you won't be charged if you go over your data allowance, however your mobile internet will stop working until your next billing month or you purchase a Data Extra (£3 per 1GB).

Does VOXI have a fair usage policy when roaming in the EU?

Yes, you cannot use more than 20GB per month when roaming in the EU with VOXI. If you go over this limit, you can purchase a Data Extra (£3 for 1GB) or wait until the next month when your allowances will reset.

Can I tether to another device when roaming with VOXI?

Yes, you can tether to as many devices as you like when roaming with VOXI. Any data allowances and limitations with your plan will be the same when tethering.

Can I get 5G when roaming with VOXI?

No, 5G with VOXI only works in the UK, and does not work in other countries.