Virgin Mobile roaming explained for international & EU countries

With Roam Like Home from Virgin Mobile, you roam and use your regular allowance for free within the EU.

Despite Britain leaving the EU, Virgin Mobile do not have any plans to introduce EU roaming charges.

If you go over your regular allowance when roaming in the EU, you will only be charged at the same standard out of plan rate as if you were in the UK.

Outside the EU, you can roam in most countries around the world, however you will be charged at an out of plan rate and won’t be able to use your regular allowance.

Following the merger between O2 and Virgin Media, Virgin Mobile customers will be transitioned to O2 plans by the end of 2023, which have slightly different roaming rules, but still includes free EU roaming.

Where can I find the best Virgin Mobile SIM deals for roaming?

All Virgin Mobile SIMs include free EU roaming at no additional cost.

You can find the cheapest Virgin Mobile SIM Only deals by using our comparison tools. Virgin Mobile SIMs will work with all phones, including the latest Samsung Galaxy S24 and Apple iPhone 15.

Virgin Mobile EU roaming - after Brexit

With Roam Like Home, you can use your data, minutes and texts within the EU at no additional cost.

You can call and text back to the UK, and within or to other Roam Like Home destinations.

Virgin Mobile do not have any plans to introduce charges when using your allowance within the EU.

You can roam for free within the following 43 European countries:

1. Austria
2. Gibraltar
3. Malta
4. Slovenia
5. Belgium
6. Greece
7. Martinique
8. Spain
9. Bulgaria
10. Guadeloupe
11. Mayotte
12. Sweden
13. Canary Islands
14. Hungary
15. Monaco
16. The Czech Republic
17. Croatia
18. Iceland
19. Norway
20. The Netherlands
21. Cyprus
22. Ireland
23. Poland
24. The French Antilles
25. Denmark
26. Italy
27. Portugal
28. Vatican City (Italy)
29. Estonia
30. Liechtenstein
31. Reunion Islands
32. Finland
33. Latvia
34. Romania
35. France
36. Lithuania
37. Saint Barthelemy
38. French Guiana
39. Luxembourg
40. San Marino
41. Germany
42. Madeira
43. Slovakia

Does Virgin Mobile have a fair usage policy when roaming?

Virgin Mobile's fair usage policy states you cannot roam for in the EU for 4 or more consecutive months.

Up until recently, Virgin Mobile had a limit on the amount of data you could use when roaming in the EU, depending on the cost of your plan.

This rule no longer exists, meaning you can use the same amount of data within your allowance when roaming in the EU.

However, following the merger between Virgin Media and O2, all Virgin Mobile customers will be moved to O2 plans by the end of 2023. Therefore, you should be aware that O2 has a 25GB cap for roaming in the EU.

Can I roam outside the EU with Virgin Mobile?

Yes, you can roam in most countries around the world. You won’t be able to use your regular allowance, and instead will be charged at a separate out of plan rate.

The most Virgin Mobile will automatically charge you in a month for out of plan usage is £52.02. You can remove this limit by texting YES to 23457, or text NO to the same number to turn the limit back on.

For a full list of charges, see Virgin Media Roaming Hub. Below shows the roaming charges for popular destinations.

There are a few countries where roaming with Virgin Mobile will not work:

1. Brunei Darussalam
2. Ethiopia
3. Falkland Islands
4. Guam
5. Guyana
6. Lesotho
7. Namibia
8. New Caledonia
9. Northern Mariana Islands
10. Paraguay
11. Solomon Islands
12. Somalia
13. Swaziland
14. Timor-Leste
15. Turkmenistan
16. Vanuatu
17. Venezuela
18. Zimbabwe

Can I get 5G when roaming with Virgin Mobile?

5G with Virgin Mobile is only available within the UK. The maximum signal you can receive when roaming is 4G.

Will I be charged if I go over my allowance when roaming with Virgin Mobile?

If you’re roaming within an EU country and go over your allowance, you will be charged at the same out of plan rate as if you were in the UK. This applies to minutes, texts and data.

You will receive a warning text whenever you reach 80% of your allowance.

The maximum Virgin Mobile will charge you per month for out of plan charges is £52.02. You can remove this limit by texting YES to 23457.

For all other countries, you won’t be able to use your allowance. Instead, you will be charged at a separate out of plan rate, which varies from country to country.

Virgin Mobile data add-ons when roaming

Virgin Mobile data add-ons work identically within the UK and EU countries. You won't be charged any extra when using a data add-on within a Roam Like Home destination.

You can purchase 1GB for £10 or 3GB for £20 from Your Account or by using the Virgin Mobile app.

You can purchase as many data add-ons as you like, however each data add-on will be lost when your allowance refreshes at the start of every month.

Virgin Mobile unlimited data with WhatsApp, Facebook Messenger and Twitter

All Virgin Mobile customers have unlimited data for calls and messaging with WhatsApp, Facebook Messenger and Twitter.

This unlimited data will also work when roaming in the EU, even if you run out of your regular data allowance.

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