Virgin Mobile roaming - International & EU roaming with Virgin Mobile explained

With Roam Like Home from Virgin Mobile, you roam and use your regular allowance for free within the EU.

Despite Britain leaving the EU, Virgin Mobile do not have any plans to introduce EU roaming charges.

Outside the EU, you can roam in most countries around the world, however you will be charged at an out of plan rate and won’t be able to use your regular allowance.

Where can I find the best Virgin Mobile SIM deals for roaming?

All Virgin Mobile SIMs include free EU roaming at no additional cost.

You can find the cheapest Virgin Mobile SIM Only deals by using our comparison tools. Virgin Mobile SIMs will work with all phones, including the latest Samsung Galaxy S23 and Apple iPhone 15.

Virgin Mobile EU roaming - after Brexit

With Roam Like Home, you can use your data, minutes and texts within the EU at no additional cost.

Virgin Mobile do not have any plans to introduce charges when using your allowance within the EU.

However, depending on the cost of your contract, there are limits on the amount of data you can use when roaming in the EU, in accordance with the fair usage policy (see below).

You can roam for free within the following 43 European countries:

1. Austria
2. Gibraltar
3. Malta
4. Slovenia
5. Belgium
6. Greece
7. Martinique
8. Spain
9. Bulgaria
10. Guadeloupe
11. Mayotte
12. Sweden
13. Canary Islands
14. Hungary
15. Monaco
16. The Czech Republic
17. Croatia
18. Iceland
19. Norway
20. The Netherlands
21. Cyprus
22. Ireland
23. Poland
24. The French Antilles
25. Denmark
26. Italy
27. Portugal
28. Vatican City (Italy)
29. Estonia
30. Liechtenstein
31. Reunion Islands
32. Finland
33. Latvia
34. Romania
35. France
36. Lithuania
37. Saint Barthelemy
38. French Guiana
39. Luxembourg
40. San Marino
41. Germany
42. Madeira
43. Slovakia

Does Virgin Mobile have a fair usage policy when roaming?

If you’re roaming within the EU, there are restrictions on the amount of data you can use from your regular allowance.

The amount you can use depends on the type of plan you have. Virgin Media provides a fair usage calculator, which will tell you exactly how much data you can use per month when roaming in the EU.

In addition to the data limits, the fair usage policy states you cannot excessively roam abroad for 4 consecutive months.

Can I roam outside the EU with Virgin Mobile?

Yes, you can roam in most countries around the world. You won’t be able to use your regular allowance, and instead will be charged at a separate out of plan rate.

The most Virgin Mobile will automatically charge you for data in a month is £52.02. You can remove this limit by texting YES to 23457.

For a full list of charges, see Virgin Media Roaming Hub. Below shows the roaming charges for popular destinations.

There are a few countries where roaming with Virgin Mobile will not work:

1. Brunei Darussalam
2. Ethiopia
3. Falkland Islands
4. Guam
5. Guyana
6. Lesotho
7. Namibia
8. New Caledonia
9. Northern Mariana Islands
10. Paraguay
11. Solomon Islands
12. Somalia
13. Swaziland
14. Timor-Leste
15. Turkmenistan
16. Vanuatu
17. Venezuela
18. Zimbabwe

Can I get 5G when roaming with Virgin Mobile?

5G with Virgin Mobile is only available within the UK. The maximum signal you can receive when roaming is 4G.

Will I be charged if I go over my allowance when roaming with Virgin Mobile?

If you’re roaming within an EU country and go over your allowance, you will be charged at the same out of plan rate as if you were in the UK. This applies to minutes, texts and data.

You will receive a warning text whenever you reach 80% of your allowance.

For all other countries, you won’t be able to use your allowance. Instead, you will be charged at a separate out of plan rate, which varies from country to country.

Virgin Mobile data add-ons when roaming

You can purchase and use data add-ons within the EU. These data add-ons are the same data add-ons that are available within the UK, and do not cost any extra.

You can purchase 1GB for £10 or 3GB for £20 from Your Account or by using the Virgin Mobile app.

You can purchase as many data add-ons as you wish, however each data add-on will be lost when your allowance refreshes at the start of your next monthly billing cycle.

Virgin Mobile unlimited data with WhatsApp, Facebook Messenger and Twitter

All Virgin Mobile customers have unlimited data for messaging with WhatsApp, Facebook Messenger and Twitter.

This unlimited data will also work when roaming in the EU, even if you run out of your regular data allowance.

Unlimited data only applies to voice notes, pictures and text messaging, and does not apply to voice or video cals.

FAQs