Three roaming explained for international & EU countries

You can roam in most countries around the world with Three, however since 23 May 2022, free roaming no longer exists for most customers.

If you're a Pay as you go customer, or if you joined Three before 1 October 2021 and you haven’t upgraded or renewed since, Go Roam is still free and included in your plan. Go Roam allows you to use your allowance in 71 European and worldwide destinations.

If you joined or upgraded on or after 1 October 2021, you must pay a daily charge for roaming. The cost is £2 per day for Go Roam in Europe, and £5 per day for Go Roam Around the World.

What's the best Three SIM Only plan for roaming?

You can roam in the EU with a Three SIM from £2 per day.

You can find the best Three SIM Only deals by using our comparison tools. Three SIMs will work with all phones, including the latest Samsung Galaxy S24 and Apple iPhone 15.

Go Roam in Europe - after Brexit

From 23rd May 2022, most Three customers can no longer roam for free in Europe.

Instead, will now have to pay £2 per day in order to get Go Roam in Europe, which lets you use your allowance in 49 European destinations.

However, for customers who joined Three before 1 October 2021, free EU roaming will continue as long as you don't upgrade, renew or change your plan.

Pay as you go customers can also continue to enjoy Go Roam without paying an additional charge.

Regardless of when you joined Three, if your plan's allowance is greater than 12GB, you cannot use more than 12GB per month with Go Roam in Europe. If you go over the 12GB limit, but you remain within your plan's regular allowance, there will be a 0.3p / MB surcharge (equivalent to £3 per 1GB) to use your remaining data allowance.

There are no limits for making calls and sending texts. You can call and text to other Go Roam In Europe destinations and back to the UK, within your regular allowance.

You don't need to activate or purchase Go Roam in Europe. As soon as you use data, make a call or send a text, you'll automatically be charged £2 for Go Roam in Europe, which lasts for 24 hours.

Go Roam in Europe includes the following 49 European destinations:

1. Aland Islands
2. Austria
3. Azores
4. Balearic Islands
5. Belgium
6. Bulgaria
7. Canary Islands
8. Croatia
9. Cyprus
10. Czech Republic
11. Denmark
12. Estonia
13. Finland
14. France (Inc Corsica, Mayotte & Reunion )
15. French Guiana
16. Germany
17. Gibraltar
18. Greece (Inc Crete & Rhodes)
19. Guadeloupe
20. Guernsey
21. Hungary
22. Iceland
23. Ireland
24. Isle of Man
25. Italy (Inc Sardinia & Sicily)
26. Jersey
27. Latvia
28. Liechtenstein
29. Lithuania
30. Luxembourg
31. Maderia
32. Malta
33. Martinique
34. Mayotte
35. Netherlands
36. Norway
37. Poland
38. Portugal
39. Republic of Ireland
40. Reunion
41. Romania
42. Saint Martin
43. San Marino
44. Slovakia
45. Slovenia
46. Spain
47. Sweden
48. Switzerland
49. Vatican City

What is Go Roam?

With Go Roam, you can use your allowance in 73 international destinations. It's made up of 2 parts:

1. Go Roam in Europe
2. Go Roam Around the World

From 23rd May 2022, Go Roam will no longer be free for most customers. Instead, you are required to pay £5 per day to use Go Roam.

However, for customers who joined Three before 1 October 2021, Go Roam will continue to be free as long as you don't upgrade, renew or change your plan. It's also still available to pay as you go customers, with no additional charge.

Regardless of when you joined Three, if your plan's allowance is greater than 12GB, you cannot use more than 12GB per month with Go Roam. If you go over the 12GB limit, but you remain within your plan's regular allowance, there will be a 0.3p / MB surcharge (equivalent to £3 per 1GB) to use your remaining data allowance.

You can only use your minutes to make calls back to the UK. You cannot use your minutes within or to other Go Roam destinations. In addition, for plans with 3000 or more minutes, you can only use 3000 minutes to call back to the UK.

A similar policy applies to texts. You can only text back to the UK, and not within or to other Go Roam destinations. If your plan has unlimited texts, you will be limited to 5000 texts back to the UK.

All Three customers can get Go Roam, except those on older Essential plans.

You'll automatically be charged £5 per day for Go Roam when you use data, make a call or send a text in a qualifying destination. You don't need to manually activate or purchase it.

The following 73 destinations are included with Three Go Roam:

1. Aland Islands
2. Australia
3. Austria
4. Azores
5. Balearic Islands
6. Belgium
7. Brazil
8. Bulgaria
9. Canary Islands
10. Chile
11. Colombia
12. Costa Rica
13. Croatia
14. Cyprus
15. Czech Republic
16. Denmark
17. El Salvador
18. Estonia
19. Finland
20. France (Inc Corsica, Mayotte & Reunion )
21. French Guiana
22. Germany
23. Gibraltar
24. Greece (Inc Crete & Rhodes)
25. Guadeloupe
26. Guatemala
27. Guernsey
28. Hong Kong
29. Hungary
30. Iceland
31. Indonesia
32. Ireland
33. Isle of Man
34. Israel
35. Italy (Inc Sardinia & Sicily)
36. Jersey
37. Latvia
38. Liechtenstein
39. Lithuania
40. Luxembourg
41. Macau
42. Maderia
43. Malta
44. Marie-Galante
45. Martinique
46. Mayotte
47. Netherlands
48. New Zealand
49. Nicaragua
50. Norway
51. Panama
52. Peru
53. Poland
54. Portugal
55. Puerto Rico
56. Republic of Ireland
57. Reunion
58. Romania
59. Saint Barthélemy
60. Saint Martin
61. San Marino
62. Singapore
63. Slovakia
64. Slovenia
65. Spain
66. Sri Lanka
67. Sweden
68. Switzerland
69. United States (Inc Florida Keys)
70. Uruguay
71. US Virgin Islands
72. Vatican City
73. Vietnam

Does Three Go Roam have a fair usage policy?

If your plan's allowance is greater than 12GB, you cannot use more than 12GB per month with any Go Roam package. If you go over the 12GB limit, but you remain within your plan's regular allowance, there will be a 0.3p / MB surcharge (equivalent to £3 per 1GB) to use your remaining data allowance.

The data fair usage policy applies to all Go Roam packages:

• Go Roam
• Go Roam in Europe
• Go Roam Around the World

There's no fair usage policy for calls and texts with Go Roam in Europe.

However, for Go Roam Around the World destinations, you cannot use more than 3000 minutes or 5000 texts per month. In addition, you can only make calls and send texts back to the UK, and not within the country you are in or to other Go Roam Around the World destinations. If you go over these limits within a 2 month period over 12 months, Three may limit your roaming capabilities.

Go Roam in only intended for holidays. You cannot stay in any Go Roam destination (including Europe and Around the World) for 2 complete months over a 12 month period. If you do, you'll likely be breaking Three's fair usage policy. You'll receive a warning if you're approaching this limit. If you continue to use your Three SIM or phone after exceeding the limit, Three may suspended your roaming services until you contact them and prove you are back in the UK.

Can I roam in countries not included with Three Go Roam?

Yes, you can still continue to roam in countries not covered by Go Roam, however you won’t be able to use your regular allowance.

Instead, you will be charged an out of tariff rate.

This out of tariff rate will also apply if you exceed your regular allowance when roaming in a qualifying Go Roam destination.

See Three roaming charges for full prices.

Three Data Passport - what is it?

A Data Passport will allow you to use unlimited data in 89 international destinations.

It costs £5 per day, and lasts until midnight BST.

There are no limits on the amount of data you can use - it is truly unlimited. You can use it for tethering, streaming and even with VPNs.

It doesn’t include an allowance for calls and texts. Instead, you’ll be charged at a standard out of plan rate. However, if you’re in a qualifying Go Roam destination, you’ll automatically be charged £2 per day (Europe) or £5 per day (Around the World) when you make a call or send a text, which allows you to use your regular minutes and text allowances.

There are crossover destinations which are both eligible for the Data Passport and Go Roam. It’s possible to have a Data Passport and Go Roam activated at the same time.

You can buy a Data Passport in advance, or wait until you arrive in an eligible destination.

Purchasing a Data Passport can be done through your My3 account:

1. Open the My3 app, or login to via the My3 website
2. Select Manage services
3. Switch to the Roaming tab
4. Look for the section on Data Passport

The following 89 destinations are eligible for Data Passport:

1. Aland Islands
2. Australia
3. Austria
4. Azerbaijan
5. Azores
6. Balearic Islands
7. Belgium
8. Brazil
9. Bulgaria
10. Canada
11. Canary Islands
12. Chile
13. Colombia
14. Costa Rica
15. Croatia
16. Cyprus
17. Czech Republic
18. Denmark
19. El Salvador
20. Estonia
21. Finland
22. France
23. French Guiana
24. Germany
25. Gibraltar
26. Greece
27. Guadeloupe
28. Guatemala
29. Guernsey
30. Hong Kong
31. Hungary
32. Iceland
33. Indonesia
34. Ireland
35. Isle of Man
36. Israel
37. Italy
38. Jersey
39. Latvia
40. Liechtenstein
41. Lithuania
42. Luxembourg
43. Macau
44. Madeira
45. Malaysia
46. Malta
47. Martinique
48. Mayotte
49. Mexico
50. Moldova
51. Montenegro
52. Myanmar
53. New Zealand
54. Nicaragua
55. Norway
56. Pakistan
57. Panama
58. Peru
59. Poland
60. Portugal
61. Puerto Rico
62. Reunion
63. Romania
64. Russian Federation
65. Saint Barthelemy
66. Saint Martin
67. San Marino
68. Saudi Arabia
69. Serbia
70. Singapore
71. Slovakia
72. Slovenia
73. South Korea
74. Spain
75. Sri Lanka
76. Sweden
77. Switzerland
78. Taiwan
79. Thailand
80. The Netherlands
81. Tunisia
82. Turkey
83. US Virgin Islands
84. USA
85. Ukraine
86. United Arab Emirates
87. Uruguay
88. Vatican City
89. Vietnam

Can I get 5G when roaming with Three?

If you have a 5G phone, you may be able to receive a 5G signal when roaming with Three. However, it's up to the local carrier or network.

In most destinations, the minimum signal you should receive is 4G, however you might see this dip down to 3G in more remote locations.

FAQs