giffgaff roaming - International roaming with giffgaff explained

By Adrian Vincent 24 Aug 2021, 18:41 giffgaff roaming

You can use your giffgaff goodybag allowance as normal in the EU and selected European countries, at no additional cost.

You will be able to text, call and use your data as if you were at home.

For all other countries, you will be charged at an out of plan rate through your account credit - if you do not have any credit in your account, roaming will not work.

For any goodybags that provide more than 20GB data and when roaming in the EU, you cannot use more than 20GB per month in accordance with the giffgaff fair usage policy.

giffgaff EU roaming - after Brexit

giffgaff free EU roaming

Despite the UK leaving the EU, you can still roam for free in the EU with giffgaff.

Your goodybag allowance can be used as normal, as if you were at home.

However, if your goodybag has more than a 20GB data allowance, you cannot go over this amount, in accordance with the fair usage policy.

If you go over your goodybag allowance or you exceed the fair usage policy, you will be charged at an European out of plan rate:

  • Data - 0.36p per MB
  • Calls - 3.2p per minute
  • Texts - 1p per text

You must be a resident of the UK to roam for free in the EU with giffgaff. You cannot roam in the EU for consecutive periods at a time, or any other period that may look like you live outside the UK.

You can use your giffgaff goodybag allowance for free within the following 37 European countries:

  1. Austria
  2. Belgium
  3. Bulgaria
  4. Croatia
  5. Cyprus
  6. Czech Republic
  7. Denmark
  8. Estonia
  9. Finland
  10. France
  11. French Guiana
  12. Germany
  13. Gibraltar
  14. Greece
  15. Guadeloupe
  16. Hungary
  17. Iceland
  18. Ireland
  19. Italy
  20. Latvia
  21. Liechtenstein
  22. Lithuania
  23. Luxembourg
  24. Malta
  25. Martinique
  26. Mayotte
  27. Netherlands
  28. Norway
  29. Poland
  30. Portugal
  31. Reunion
  32. Romania
  33. San Marino
  34. Slovakia
  35. Slovenia
  36. Spain
  37. Sweden

Can I roam with giffgaff outside the EU?

giffgaff international roaming

Yes, you can roam in most countries outside the EU with giffgaff.

However, your usage will not come out of your goodybag allowance. Instead, you will be charged at an out of plan rate.

You must have credit in your giffgaff account in order to be charged, or else you cannot roam.

Service Cost
Data (Zone A - see below) 20p per MB
Data (other countries) £5 per MB
Calls £1 per minute
Receiving calls £1 per minute
Texts 30p per text

The international rates can be very expensive. We recommend only using your data in emergency situations. You can disable international roaming outside Europe at giffgaff.com/call-services.

Zone A

Within Zone A countries, you will be charged at 20p per MB. For countries outside Zone A (not including free European roaming countries), you will be charged at £5 per MB.

Zone A comprises of the following 46 international countries:

  1. Albania
  2. Argentina
  3. Australia
  4. Bangladesh
  5. Barbados
  6. Brazil
  7. Canada
  8. Chile
  9. China
  10. Colombia
  11. Costa Rica
  12. Dominican Republic
  13. Ecuador
  14. Egypt
  15. Ghana
  16. Hong Kong
  17. India
  18. Indonesia
  19. Israel
  20. Jamaica
  21. Japan
  22. Kenya
  23. Malaysia
  24. Mexico
  25. Monaco
  26. Montenegro
  27. New Zealand
  28. Nigeria
  29. Pakistan
  30. Panama
  31. Peru
  32. Philippines
  33. Qatar
  34. Russia
  35. Saudi Arabia
  36. Serbia
  37. Singapore
  38. South Africa
  39. South Korea
  40. Sri Lanka
  41. Thailand
  42. Turkey
  43. Ukraine
  44. UAE
  45. USA
  46. Zambia

Does giffgaff have a fair usage policy when roaming?

giffgaff roaming fair usage policy

Yes, giffgaff has a fair usage policy when roaming.

If you’re using your goodybag allowance within the EU and selected European countries, you cannot use more than 20GB in a given month.

If you go over this amount, you will be charged at an out of plan rate, which is typically 0.36p per MB. You must have credit in your giffgaff account in order to be charged, or else you will receive no service.

In addition, you cannot reside outside the UK for extended periods of time.

If giffgaff believe you are not living in the UK, they can disconnect your service after repeated warnings. They can also ask for proof of residency if they believe you are not a UK resident.

Will I be charged if I go over my goodybag allowance when roaming with giffgaff?

Yes, if you exceed your goodybag allowance for the month, you will be charged an out of plan rate.

If you’re within the EU or a selected European country, you will be charged 0.36p per MB outside your allowance.

For all other international countries, you are not able to use your goodybag allowance. Instead, you will be charged at a premium out of plan rate for any services used with giffgaff. See giffgaff roaming charges for more information.

Can I get 5G when roaming with giffgaff?

No, currently giffgaff 5G is only available in the UK with selected goodybags.

FAQs

Can I roam for free in the EU with giffgaff?

Yes, you can use your goodybag allowance for free within 37 European countries.

There is a fair usage policy of 20GB per month, which applies to all goodybags that include more than 20GB data.

How can I setup my phone to roam with giffgaff?

Before roaming with giffgaff, you must enable roaming in your phone’s settings.

For Android users:

  1. Go to Settings
  2. Go to Connections -> Mobile networks -> Roaming
  3. Enable Data roaming

For iPhone users:

  1. Go to Settings
  2. Go to Mobile data -> Mobile Data Options
  3. Enable Data Roaming

Will I be charged if I go over my goodybag allowance when roaming with giffgaff?

Yes, if you’re roaming within a qualifying European country, you will be charged 0.36p for each MB used outside of your goodybag allowance.

Can I tether to another device when roaming with giffgaff?

Yes, you can tether to as many devices as you like when roaming internationally with giffgaff.

The same data limits and restrictions that apply to your phone when roaming will also apply when tethering while roaming.