BT Mobile SIM Only Deals

BT Mobile aren't the cheapest network, however they are currently the fastest, with more 5G locations than any other network. They also have excellent customer service, with all call centres located within the UK and Ireland.

BT Mobile uses EE network for their coverage - the largest UK network, which they acquired in 2016.

All BT Mobile SIMs include 5G at no additional cost. Even after Brexit, you can still roam and use your allowance for free within the EU with a BT Mobile SIM.

Currently, BT only offer 12 month and 24 month SIM contracts, with no 1 month / 30 day plans.

If your plan is £20 or more per month, you will even be eligible for BT Sport on mobile for free, which usually costs £10 per month.

Can I get unlimited data with a BT Mobile SIM?

No, BT Mobile do not sell unlimited data SIMs. Currently, the maximum amount of data you can get is 100GB per month.

Can I use my BT Mobile SIM abroad?

Yes, you can use your BT Mobile SIM in most countries abroad.

If you’re visiting the EU, you can use your regular allowance at no additional cost with BT Roam Like Home. Since Brexit, BT Mobile have no plans to introduce charges when roaming in the EU.

For selected countries outside the EU, you can buy a Travel Data Pass. For all other countries, you will be charged at an out of plan rate.

For more information, see our guide on BT roaming.

Can I get 5G with a BT Mobile SIM?

Yes, 5G is available with all BT Mobile SIMs at no additional cost. BT Mobile uses EE’s 5G infrastructure, which ranks first for average 5G speeds and has more 5G locations than any other UK network.

By entering your postcode into the BT Mobile coverage checker, you will be able to see if you can receive a 5G signal from your location.

When roaming, you won’t be able to receive a 5G signal with BT Mobile. The maximum signal you can receive is 4G.

BT Mobile via EE has 5G in 160 towns and cities across the UK. Unlike other networks, EE only discloses these locations if the population is at least 10,000, meaning there are likely to be more than 160 5G locations.

1. Aberdeen
2. Aldershot
3. Aldridge
4. Alexandria
5. Altrincham
6. Ashford
7. Ashton-under-Lyne
8. Aylesbury
9. Ayr
10. Barnsley
11. Barrhead
12. Bath
13. Belfast
14. Belshill
15. Biggleswade
16. Birkenhead
17. Birmingham
18. Blackburn
19. Blackpool
20. Bolton
21. Borehamwood
22. Bransholme
23. Brentwood
24. Brighton
25. Bristol
26. Burton-upon-Trent
27. Bury
28. Cannock
29. Cardiff
30. Castleford
31. Castlereagh
32. Chatham
33. Chelmsford
34. Cheshunt
35. Chester
36. Chester-le-Street
37. Chesterfield
38. Chorley
39. Clevedon
40. Clifton (Notts)
41. Clydebank
42. Colchester
43. Coventry
44. Crawley
45. Cumbernauld
46. Dartford
47. Dinnington
48. Doncaster
49. Dudley
50. Dundee
51. Edinburgh
52. Epsom
53. Exeter
54. Gillingham
55. Glasgow
56. Grantham
57. Gravesend
58. Grays
59. Grimsby
60. Guildford
61. Halifax
62. Hamilton
63. Harlow
64. Harrogate
65. Hoddesdon
66. Huddersfield
67. Hull
68. Ilkeston
69. Inchinnan
70. Ipswich
71. Jarrow
72. Kimberley
73. Kingston-upon-Thames
74. Leamington Spa
75. Leeds
76. Leicester
77. Lichfield
78. Lincoln
79. Lisburn
80. Liverpool
81. London
82. Loughborough
83. Loughton
84. Maidstone
85. Manchester
86. Middlesbrough
87. Milnrow
88. Milton Keynes
89. Minster
90. Mirfield
91. Motherwell
92. Neath
93. Newcastle
94. Newton-le-Willows
95. North Shields
96. Northampton
97. Norwich
98. Nottingham
99. Nuneaton
100. Oldham
101. Oxford
102. Paignton
103. Paisley
104. Plymouth
105. Pontefract
106. Poole
107. Porthcawl
108. Portishead
109. Portsmouth
110. Potters Bar
111. Rickmansworth
112. Rochdale
113. Rochester
114. Romford
115. Rotherham
116. Rugeley (West Midlands)
117. Runcorn
118. Salford
119. Sheffield
120. Shipley
121. Solihull
122. South Shields
123. Southend-on-Sea
124. Southport
125. St Albans
126. Stafford
127. Staines-upon-Thames
128. Stevenage
129. Stirling
130. Stockport
131. Stockton-on-Tees
132. Stoke-on-Trent
133. Stratford-upon-Avon
134. Sunbury-on-Thames
135. Sunderland
136. Sutton Coldfield
137. Swadlincote
138. Swansea
139. Swindon
140. Swinton
141. Sydenham
142. Tamworth
143. Wakefield
144. Walsall
145. Waltham Abbey
146. Waltham Cross
147. Walton-on-Thames
148. Warwick
149. Washington
150. Watford
151. West Bromwich
152. Westhoughton
153. Weston-Super-Mare
154. Weybridge
155. Wickford
156. Widnes
157. Wigan
158. Wolverhampton
159. Worcester
160. York

Can I get a BT Mobile SIM if I have a bad credit rating?

Unfortunately, BT Mobile do not offer 1 month / 30 day SIM plans, which are ideal for those who have a bad credit rating.

BT Mobile only offer 12 month and 24 month SIM contracts. If you have a bad credit rating, you may find difficulty in being accepted for a long term contract.

We compare a range of SIM Only deals from other networks, many of which offer 1 month / 30 day rolling plans for those with a bad credit rating.

Do I need to unlock my phone to use a BT Mobile SIM?

If you bought your phone from BT Mobile, or it originally came with a BT Mobile SIM, then you shouldn’t need to unlock your phone in order to use a BT Mobile SIM.

Since December 2021, it is illegal for any network to sell a mobile phone that is locked to a specific network.

If you bought your phone before this date, it may be locked to your current network. If you’re unsure if your phone is unlocked, simply insert a SIM from a different network - if your phone is locked, an error message will be shown.

All providers must unlock your phone for free. You will need to contact your current network to do this. They will ask for your IMEI number, which you can obtain by dialling *#06# from your phone.

What size SIM cards can I get with BT Mobile?

BT Mobile offer all SIM card sizes. You will be sent a standard SIM card size, which will have cutouts that can be broken down to a micro SIM or nano SIM. You can request an eSIM from BT Mobile if you have a phone which supports the technology.

1. Standard - the largest SIM card size, which is generally used with older non-smartphones. Newer phones are likely to use micro or nano SIMs.

2. Micro - Once considered a smaller replacement for standard SIMs, micro SIMs are less prevalent today, being replaced by the even smaller nano SIM. Older smartphones or budget phones may still use a micro SIM.

3. Nano - The smallest and most common SIM card size used in phones sold today. Used by the newer iPhones and Samsungs.

Can I switch from my current network to a BT Mobile SIM?

Yes, it’s easy to switch to BT Mobile. From your current network, text PAC to 65075 for free. You will receive a reply text within 5 minutes, which will contain your PAC code.

You will need to give this PAC code to BT Mobile. You can do this at the time of purchase, or by contacting BT after you have received your BT Mobile SIM card.

After you have given your PAC code to BT Mobile, they will begin the switch or your behalf, which normally takes 3 working days. Once the switch has completed, you will lose signal with your current network. When this happens, you can insert your BT Mobile SIM to complete the switching process.

For more information, see transferring your phone number to a new network.

Does BT Mobile have good coverage?

Yes, BT Mobile uses EE’s network, which has the best coverage in the UK.

EE is consistently ranked the number one network for best coverage. EE have the most 4G and 5G locations across the country, and has been ranked first for 5G coverage 7 years in a row. BT Mobile currently uses both EE’s 4G and 5G infrastructure.

According to Ofcom, EE have the largest 4G geographic coverage at 85%, which is capable of reaching 99% of the population. Furthermore, EE added 4G to an extra 500 locations in the past year, and plan to upgrade their existing spectrum for better indoor reception.

EE claims to be the best network for 5G, with more phone masts than any other network. This equates to around 50% reachability of the population, and is continuously growing, with new locations always being added to the network.

By entering your postcode into the BT Mobile coverage checker, you will be able to see the type of signal you will receive and the estimated signal strength.

Is BT Mobile a fast network?

Yes, BT Mobile uses EE’s infrastructure for network coverage, which according to independent reports and tests, is the fastest network in the UK.

According to Opensignal’s recent report, EE is ranked first for a number of speed based metrics, including download speed and 4G / 5G availability.

The average download speed is 44 Mbps, which is almost double the competition, with Three in second place at 25.2 Mbps. Average upload speed is 9.8 Mbps, which also ranks first.

BT Mobile via EE also has the fastest 5G speeds, with average download speeds of 109.5 Mbps and 12.5 Mbps upload speeds.

How reliable is BT Mobile?

BT Mobile are a very reliable network, using EE’s vast network infrastructure for coverage.

In early October 2021, EE and BT Mobile were down, with thousands of customers across the UK unable to make calls or use their internet. However, the issue was quickly resolved, with normal service resumed within a couple of hours. EE and BT Mobile have not suffered from any other noticeable downtime incidents in recent years.

Does BT Mobile have good customer service?

Yes, BT Mobile has great customer service, with all call centres located in the UK and Ireland. They also offer extensive advice online through their help portal.

BT’s call centres are open 7 days a week, from 8am to 9pm Monday to Friday, and 8am to 8pm on weekends and bank holidays.

• From a BT Mobile number: 150
• From any other UK number: 0800 800 150
• From abroad: +44 150 174 7714

In 2020, BT Mobile moved all their call centres from India and the Philippines back to the UK.

You can view your bills online and change your plan by logging onto My BT. You can also download the My BT app for Android and iPhone.

In Ofcom’s most recent complaints report from September 2021, BT Mobile received an average of 2 complaints per 100,000 customers, which is the industry average. However, BT Mobile’s sister company, EE, only received 1 complaint per 100,000 customers.

Free BT Wi-Fi hotspots

BT Wi-Fi hotspots are available in over 5 million locations across the UK, including train stations, cafes, hotels and more.

All BT Broadband and BT Mobile customers can connect to BT Wi-Fi hotspots for free of charge, with unlimited data usage.

For non-BT customers, you must pay for BT Wi-Fi, with prices starting from £4.99 for 1 hour of usage.

For more information, see BT Wi-FI hotspots.

Free BT Sport

BT Mobile plans that cost £20 or more per month (£15 if you have a discount as an existing customer) include BT Sport Mobile at no additional cost.

However, you will only have access to BT Sport on your phone via the BT Sport app, which does not support Chromecast or AirPlay streaming. If you want BT Sport on your TV or laptop, you will have to pay for a separate BT Sport plan.

BT Sport Mobile includes all BT Sport channels and BoxNation:

• BT Sport 1
• BT Sport 2
• BT Sport 3
• BT Sport ESPN
• BoxNation
• BT Sport Ultimate
• BT Sport Extra

FAQs